Download A+ Guide to Managing and Maintaining Your PC, 7th Edition PDF

TitleA+ Guide to Managing and Maintaining Your PC, 7th Edition
LanguageEnglish
File Size708.7 KB
Total Pages5
Document Text Contents
Page 2

A+ Guide to Managing and Maintaining Your PC, 7th Edition
Jean Andrews

ISBN-13: 978-1-4354-9778-8
Specs: 1432pp, 8 ½ x 10 7/8, 4/C, Hardcover

SUPPLEMENTS

Lab Manual ISBN-13: 978-1-4354-8740-6

Instructor Edition ISBN-13: 978-1-4354-8741-3

Instructor Resources ISBN-13: 978-1-4354-8739-0

Written by best-selling PC repair author and educator Jean Andrews,

the seventh edition of A+ Guide to Managing and Maintaining Your

PC maps fully to CompTIA’s 2009 A+ Exam objectives. This full-color

guide is the most complete, step-by-step book available for learning the

fundamentals of supporting and troubleshooting computer hardware

and software. At the same time, it prepares readers to successfully

pass the A+ 220-701 and 220-702 exams.

The new edition is formatted to support any teaching style and course

format, featuring an essentials-to-practical reorganization within

each chapter and inclusion of new tabs distinguishing exam content.

Further content and live demonstrations with Jean Andrews are

available on the accompanying CD, making this new edition a total

solution for PC repair.

CONTENTS

Jean Andrews has more than 30 years of experience in

the computer industry, including more than 13 years

in the college classroom. She has worked in a variety

of businesses and corporations designing, writing, and

supporting application software; managing a

PC repair help desk; and troubleshooting wide area

networks. She has written numerous books on software,

hardware, and the Internet, including the bestselling A+

Guide to Managing and Maintaining Your PC, A+ Guide

to Hardware: Managing, Maintaining and Troubleshooting,

and A+ Guide to Software: Managing, Maintaining and

Troubleshooting. Jean lives in Atlanta, Georgia.

1. Introducing Hardware

2. Introducing Operating Systems

3. Working with People

in a Technical World

4. Form Factors and Power Supplies

5. All about Motherboards

6. Supporting Processors

7. Upgrading Memory

8. Supporting Hard Drives

9. Installing and Supporting

I/O devices

10. Multimedia Devices

and Mass Storage

11. PC Maintenance and

Troubleshooting Strategies

12. Installing Windows

13. Maintaining Windows

14. Optimizing Windows

15. Tools for Solving

Windows Problems

16. Fixing Windows Problems

17. Networking Essentials

18. Networking Practices

19. Security Essentials

20. Security Practices

21. Supporting Notebooks

22. Supporting Printers

Appendices

A.CompTIA A+ Acronyms

B. Keystroke Shortcuts

in Windows

Jean Knows
PC Repair

Comprehensive

See page 4

for more

supplements

Visit Jean on Facebook and Twitter! www.facebook.com/JeanKnows twitter.com/jean_andrewsVisit JeJean oon n FaFacecebobobobookokok aandnd TT wwwwwwww.w.w.fafafaf cecececebobobobookokokok.ccc. omomomomm/J/J/J/JeaeaeanKnKnKnononowswswsws twtwwititi teteter.r..cococ m/m/m/jejejeanann_a_andndndndrerewsws wiwiittttttererer! !! TTT

Join us at www.cengage.com/pcrepair for more information or call 1.800.354.9706

CENGAGE LEARNING: TOTAL SOLUTIONS FOR 2009 A+ EXAMS

Page 3

A+ Guide to Hardware, 5th Edition
Jean Andrews

ISBN-13: 978-1-4354-8738-3
Specs: 784pp, 8 ½ x 10 7/8, 4/C, Hardcover

SUPPLEMENTS

Lab Manual ISBN-13: 978-1-4354-8736-9
Instructor Edition ISBN-13: 978-1-4354-8721-5
Instructor Resources ISBN-13: 978-1-4354-8719-2

CONTENTS

A+ Guide to Software, 5th Edition
Jean Andrews

ISBN-13: 978-1-4354-8737-6
Specs: 816pp, 8 ½ x 10 7/8, 4/C, Hardcover

SUPPLEMENTS

Lab Manual ISBN-13: 978-1-4354-8735-2
Instructor Edition ISBN-13: 978-1-4354-8722-2
Instructor Resources ISBN-13: 978-1-4354-8720-8

CONTENTS

CD RESOURCE CONTENTS
❍ Video Clips
❍ CertBlaster Exam Preparation Software
❍ PC Repair FAQs
❍ eGlossary
❍ Troubleshooting Flowcharts
❍ Sample Reports
❍ CompTIA A+ 2009 Mapping Grids

Appendices
❍ ASCII Character and Set and Ansi.sys
❍ Behind the Scenes with DEBUG
❍ Calculating Drive Capacity on Older Drives
❍ Electricity and Multimeters
❍ FAT Details
❍ How an OS Uses System Resources
❍ Installations Using Legacy
❍ BIOS

❍ Introducing Linux
❍ Introducing the Mac OS
❍ Supporting SCSI and Legacy Devices
❍ Supporting Windows 9X/ME
❍ The Hexadecimal Number System

and Memory Addressing
❍ Windows 9x Me Commands

and Startup Disk

1. Introducing Hardware

2. Form Factors and Power Supplies

3. All about Motherboards

4. Supporting Processors

5. Upgrading Memory

6. Supporting Hard Drives

7. Installing and Supporting

I/O devices

8. Multimedia Devices

and Mass Storage

9. PC Maintenance and

Troubleshooting Strategies

10. Networking Essentials

11. Supporting Notebooks

12. Supporting Printers

Appendices

A.CompTIA A+ Acronyms

B. Keystroke Shortcuts

in Windows

1. Introducing Operating Systems

2. Working with People

in a Technical World

3. Installing Windows

2000/XP/Vista

4. Maintaining Windows

5. Optimizing Windows

6. Tools for Solving

Windows Problems

7. Fixing Windows Problems

8. Networking Essentials

9. Networking Practices

10. Security Essentials

11. Security Practices

Appendices

A.CompTIA A+ Acronyms

B. Keystroke Shortcuts

in Windows

KEY FEATURES OF ALL 3 BOOKS



covering A+ 220-701 Essentials and A+ 220-702 Practical Application exams



so students can pay close attention to pertinent information



Key Terms, Reviewing the Basics, Thinking Critically, Hands-On Projects, and Real Problems, Real Solutions

Hardware Software

Join us at www.cengage.com/pcrepair for more information or call 1.800.354.9706

Visit Jean on Facebook and Twitter! www.facebook.com/JeanKnows twitter.com/jean_andrewsVisit JeJean oon n FaFacecebobobobookokok aandnd TT wwwwwwww.w.w.fafafaf cecececebobobobookokoko .ccccomomomomm/J/J/J/JeaeaeanKnKnKnononoowswswsws twtwwitiitteteter.r.cococ m/m/m/jejejeanann_a_andndndndrerewsws wiwiiittttttererer! !! TTT

CENGAGE LEARNING: TOTAL SOLUTIONS FOR 2009 A+ EXAMS

Page 4

New to the
ComptIA 2009 A+ exAms

• Return to a Two-Exam Format

o Both the Essentials Exam (#220-701) and the
Practical Application Exam (#220-702) must
be passed in order to become A+ certified

• New Operating System and Drive Coverage

o Includes Windows Vista, XP, and 2000, along
with 64-bit computing and dynamic drives

• New Hardware Technologies Coverage

o Includes Blu-ray, 32 bit vs 64 bit processors,
multi-core processors, and implement RAID

o Includes solid state hard drives, TPM chip,
DDR3 RAM, and KVM switch

• Expanded Laptop Coverage

o Tearing down and reassembling laptops

o Replacing internal components
including CPU, motherboard,
mini PCIe and mini PCI cards,
heat sink, fan, and speakers

• Expanded Networking Coverage

o More focus on troubleshooting
(Net, Net use, and Netstat)

o Includes advanced sharing
of files and folders

New to the
REviSED JEaN aNDREwS BOOkS

• 2009 Exam Mapping

o Maps fully to content and format
of CompTIA’s 2009 A+ Exams

o A+ Exam tabs on each page make it easy to distinguish
between content covering A+ 220-701 Essentials and
A+ 220-702 Practical Application exams

• Helpful Reorganization within Chapters

o Within each chapter, content is presented in an
essentials-to-practical order, providing greater
ease-of-use with the new A+ exam structure while
maintaining the academic focus

o Chapters on Windows have been reorganized by
function and by task, rather than by operating system,
resulting in a more streamlined presentation

• Expanded Coverage on key Topics

o Soft skills have increased focus and are introduced
earlier in the texts

o More emphasis on security with two chapters
devoted to Security Essentials and Security Practices

o New chapter on PC Maintenance
and Troubleshooting Strategies

• additional Content on CD-ROM

o In addition to certification prep and video content,
the back-of-book CD-ROM now includes helpful
appendices and content that is no longer covered
on 2009 exams but may still be useful

What’s New. . .

Join us at www.cengage.com/pcrepair for more information or call 1.800.354.9706

visit Jean on Facebook and Twitter! www.facebook.com/Jeanknows twitter.com/jean_andrews

CENgAgE LEARNINg: TOTAL SOLUTIONS fOR 2009 A+ EXAMS

Lab Manual for a+ Guide
to Managing and Maintaining
Your PC, Comprehensive, 7E
Andrews/Verge, ©2010
ISBN-13: 978-1-4354-8740-6

Lab Manual for a+ Guide to Hardware, 5E
Andrews/Verge, ©2010
ISBN-13: 978-1-4354-8736-9

Lab Manual for a+ Guide to Software, 5E
Andrews/Verge, ©2010
ISBN-13: 978-1-4354-8735-2

PC Troubleshooting Pocket Guide, 6E
Andrews, ©2011
ISBN-13: 978-1-4354-8734-5

a+ Essentials (#220-701) CourseNotes
Andrews, ©2010
ISBN-13: 978-1-4354-8725-3

a+ Practical (#220-702) CourseNotes
Andrews, ©2010
ISBN-13: 978-1-4354-8724-6

22-Piece Toolset with ESD Strap
ISBN-13: 978-0-619-01655-5

Digital Multimeter
ISBN-13: 978-0-619-13101-2

Cable Tester
ISBN-13: 978-0-619-21738-9

Certification Nylon Bag
ISBN-13: 978-0-619-12063-4

CompTia a+ PC Repair Flash Cards
Course Technology, ©2011
ISBN-13: 978-1-4354-8723-9

Supporting windows vista
Andrews, ©2008
ISBN-13: 978-1-4239-0216-4

Fixing windows vista
Andrews, ©2009
ISBN-13: 978-1-4283-2043-7
Instructor Resources
ISBN-13: 978-1-4283-2044-4

Fixing windows XP
Andrews, ©2007
ISBN-13: 978-1-4188-3702-0

Prometric a+ Exam voucher
ISBN-13: 978-0-619-21257-5

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